Customer Service

First off, let me assure all my faithful readers that I am still gainfully employed. Turns out there was never any HR conspiracy to get me out of the company. More so a comedy of errors where upon I was without benefits and seemingly without pay at the same time. Both issues have since been resolved and I can now rest easy. Not that is has ever been a challenge for me to rest. A more accurate statement would probably be “Now I don’t have to worry about bouncing my rent check.”

I feel like I have spent this week on the phone dealing with customer service departments. I think I have placed an average of two calls a night to various companies I deal with. This is one of the wonderful experiences I had.

I called my bank this week to try and get a few things worked out with some of my accounts. I spent quite a while on the phone and spoke to various people, and never did get the help I was looking for. So I sent my bank an email telling them how disappointed I was with their service. I just got a reply, and the following is a part of it:

“Please note we have taken the necessary steps to ensure that we have provided proper education on the transferring of calls to the appropriate unit.”

Noted! I'll even write that on a Post-it, so it can be noted on the offical workplace notepad! I feel so much better about the lousy customer service now. I am almost tempted to call back and see how many people I talk to again to verify how well their “phone call transferring education” program is going, but I don’t want to lose another hour of my life.

Who would have known

This is a day that never should have arrived. I never thought I would enter the online world of blogging. I always thought blogging was for "those" people. I never really had a picture of what "those" people were in my mind, I knew I just didn't want to become a member of "that" group. I have nothing against bloggers - some of my best friends blog. I just never felt the desire or the compulsion to share all my thoughts with the world. Who would find what I have to say interesting? What would I talk about? It actually kinda feels like I am on my first date with the internet. I'm nervous. I don't know what to expect from this relationship. I don't know how long it will last. What do I talk about? What if the internet doesn't like me? If I don't post for a few days is the internet going to think something is wrong? Is she going to ignore me or play games? Only time will tell I guess.

So, I feel like I should start of my blogging life with something interesting. Here goes - I think I got fired this weekend, but no one told me. Seriously, I think my HR department wants me gone.